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+27 83 235 8033

kim@topmark.co.za

About

Welcome To Topmark Management

Topmark Management is a broad Business Management Consultancy aimed at providing businesses with cost effective ways to assist in achieving their goals by providing target specific solutions in a number of areas.

No business owner is good at everything. As much as you may know your industry and core offering, there are undoubtedly areas you’re less confident in. Let us work with you to help you feel more in control of your business, or take on those adhoc projects or gaps in your business that are frustrating you! Whether it be an event, project, a department or representation of an office, we can provide a solution for you.

Our focus includes developing and implementing policy and procedures, structures, reporting and overall better flow in your business, in order to achieve success and piece of mind at the same time.

Our consulting approach is to spend time in your business, and get a feel for current operations. We identify opportunities for change and perform analyses in each of these areas. We formulate a detailed action plan, incorporate your feedback and implement changes whether it be by rewriting the policies and procedures, restructuring the flow of operations, training staff and adding the necessary processes, strategies and reporting into place to achieve the results that you are looking for.

Our broad knowledge in various departments of your business, gives us the opportunity to support departments or areas like marketing, media, sales, sponsorships, operations and finance on a retainer or project basis.

I finally started my own consultancy in 2014 and am living out my dream. My ideal of not working on one project, but a few at one time and being able to add value to a variety of businesses and projects is why I decided to start the management consultancy.

I am logical, clear and systematic, passionate about putting together policies and procedures to facilitate any business, and am able to influence a team to move in the same direction. I consider myself tenacious and results driven, working especially well with owner managed businesses.

My career started in the hospitality and tourism industry, with a Hotel Management Diploma and my BCOM under my belt, I managed various departments, including general management, and was lucky enough to experience being a part of two hotel openings and heading up a hotel refurbishment and repositioning of a hotel internationally in the UK. I then moved home and on to a National Procurement Manager position within the Industrial Catering Industry learning valuable lessons from costings, to contract negotiating. I moved on to head up operations for a company in the FMCG environment, overseeing marketing, sales, operations, production, distribution, HR and finance

Whilst my 22 years of work experience comes from hospitality, tourism, catering and FMCG, I’m also passionate about the business of sport and sports development in South Africa on all levels.

Paula Fredericks has also now joined the team and brings along a wealth of experience in finance and wholesale/ retail industry.

Kim Chambers

Our Clients

Why Topmark Management?

Our approach is to spend time in your business and get a feel for the current operations. We identify opportunities for change and perform analysis in each of these areas. We will then sit down with a detailed action plan, listen to your feedback and implement the changes by training the necessary staff, adding processes and strategies for the future

Our Expertise

Corporate Strategy

The overall scope and direction of a company and the way in which its various operations and departments work together are pertinent to achieve your goals.

Mystery Shopper Programme

We truly believe that the customer service experience is key to any business wanting to enjoy client loyalty, repeat business and ultimately improved profits.

Project Management

We use our discipline of established principles, procedures and policies, skills and experience to successfully manage a project from conception through to completion.

Sponsorship Management and Marketing

We develop sponsorship opportunities and relationships to benefit the company and sponsor alike by matching the right sponsor to create a mutually beneficial relationship, leveraged for the best exposure to their target market.